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Privacy Policy

Last Updated: April 14, 2025

1. Introduction

At Lyfix.Tech, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms on our website or communicating with us.
  • Business Information: Information about your business that you provide to us to customize our AI automation services.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Content of emails, messages, and other communications between you and our AI systems.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and sending related information
  • Responding to your requests, questions, and feedback
  • Personalizing your experience with our AI automation services
  • Sending promotional communications about new services, features, or offers
  • Monitoring and analyzing trends, usage, and activities in connection with our Services
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities

4. AI Data Processing

Our Services use artificial intelligence to automate emails, calls, SMS, and website interactions. When you use our AI automation services:

  • We process communication data to train our AI systems to better serve your needs
  • We may analyze patterns in communications to improve response accuracy
  • We implement safeguards to protect sensitive information processed by our AI systems

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete your information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to data portability
  • The right to withdraw consent

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at business@lyfix.live.